Terms & conditions

"Please read our Terms & Conditions carefully before using our services.By subscribing to our broadband services, you agree to the following terms." Our Terms & Conditions ensure transparency, reliability, and fair usage for all customers."

1. Service Usage

Our internet services are provided solely for personal and business use. Any misuse, illegal activity, or violation of national laws will result in immediate suspension of services.

2. Billing & Payments

All subscription charges are billed monthly in advance. Late or non-payment may lead to temporary or permanent disconnection of services.

3. Installation & Equipment

Company-provided devices (routers, modems, set-top boxes, etc.) remain the property of the company unless otherwise stated. Customers are responsible for maintaining equipment in good condition.

4. Fair Usage Policy (FUP)

To ensure quality service for all, excessive or abusive bandwidth consumption may be subject to speed throttling or restrictions under our Fair Usage Policy.

5. Service Availability

While we strive to maintain 99% uptime, service interruptions may occur due to technical issues, maintenance, or external factors. The company shall not be held liable for damages arising from such interruptions.

6. Privacy & Data Protection

Customer data is collected and processed in accordance with applicable privacy laws. We do not share customer information with third parties without consent, except where required by law.

7. Limitation of Liability

The company is not responsible for any loss of data, financial damages, or third-party claims resulting from the use of our services.

8. Termination of Service

The company reserves the right to terminate or suspend services in cases of policy violation, fraud, or misuse. Customers may also terminate services by providing written notice as per the contract terms.

9. Amendments

The company may update these Terms & Conditions at any time. Customers will be notified of significant changes.

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